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Service Regulations

Connection Fees
CONNECTION FEES TABLES
09.09.2013
Supply Connection for Rented – Existing Building
Learn Basic steps to supply connection for rented – existing buildings.
09.09.2013
Restore Supply Connection
Learn Basic steps to restore supply connection.
09.09.2013
Bill Payment
Explore the services provided by KAHRAMAA to facilitate the payment of Electricity and Water Monthly Consumption Bill issued to every customer each month.
09.09.2013
Interactive Communications with Customers
Stay connected with us, get a personal account by registering in ‘Customers’ portal at KAHRAMAA website: www.km.com.qa, learn registration steps and get benefited from the available e-services
09.09.2013
Practical Tips to Reduce your Consumption and Your Bill
Help us to protect the nature and the environment by reducing your electricity and water consumption, stop irrational use of them by applying the Conservation Law. Learn some practical tips to help you reduce your electricity and water consumption and your bill.
09.09.2013
Repair or Replace Defected Meters (Electricity and Water)
Learn the basic steps to Repair or Replace Defected Meters (Electricity and Water).
09.09.2013
Code of Practice: Visiting Customer Premises
This document is prepared to inform public/customer about the Code of Practice applied by KAHRAMAA on why and when we visit customer premises, so customer can be sure that all visits are made by KAHRAMAA’s genuine representatives.
09.09.2013
Low Voltage Electricity& Water Installations Regulations - ADVANCED METERING INFRASTRUCTURE CODE 2016
12.03.2017
Low Voltage Electricity& Water Installations Regulations - DISTRICT COOLING Design & Water Management code 2016
12.03.2017
Low Voltage Electricity& Water Installations Regulations - ELECTRICTY WIRING CODE 2018
07.05.2018
Electricity Distribution - Guidelines for works in the vicinity of MV/LV OHL
This procedure is prepared and published for all Contractors and Consultants to organize the appropriate activities in order to confirm the method statement for work in the MV and LV network (cable & OHL) vicinity to avoid any damage to the KM distribution network and to avoid any interruption of supply due to improper way of work by the Third Party Contractor. This Guidelines are prepared and published for all Contractors and Consultants as a guide, to explain the procedures the Third Party Contractors shall follow at the site when working in the vicinity of MV/LV cables / OHL. Third party Contractor to submit specific Method statement to work in vicinity of existing MV/LV cables / OHL wherever required based on the field conditions. The consultant of the contractor to review and approve such Method statement. We aim for dissemination to describe the steps to be followed for below mentioned processes: - •Confirmation of all formalities completed by the Contractor before working in vicinity of MV and LV cables/OHL. •Specific remarks for carrying out the work in vicinity of network. •Method statement of work for protection of the cables and OHL. •Approve/renewal of SIS application for defined period of work. •Appropriate safety documents issuing (if required).
24.05.2018
Electricity Distribution - Guidelines for excavation works in the vicinity of MV/LV cables
This procedure is prepared and published for all Contractors and Consultants to organize the appropriate activities in order to confirm the method statement for work in the MV and LV network (cable & OHL) vicinity to avoid any damage to the KM distribution network and to avoid any interruption of supply due to improper way of work by the Third Party Contractor. This Guidelines are prepared and published for all Contractors and Consultants as a guide, to explain the procedures the Third Party Contractors shall follow at the site when working in the vicinity of MV/LV cables / OHL. Third party Contractor to submit specific Method statement to work in vicinity of existing MV/LV cables / OHL wherever required based on the field conditions. The consultant of the contractor to review and approve such Method statement. We aim for dissemination to describe the steps to be followed for below mentioned processes: - •Confirmation of all formalities completed by the Contractor before working in vicinity of MV and LV cables/OHL. •Specific remarks for carrying out the work in vicinity of network. •Method statement of work for protection of the cables and OHL. •Approve/renewal of SIS application for defined period of work. •Appropriate safety documents issuing (if required).
24.05.2018
Procedure for -Work in Vicinity of MV and LV Network– Service Information Sheet (SIS)
This procedure is prepared and published for all Contractors and Consultants to organize the appropriate activities in order to confirm the method statement for work in the MV and LV network (cable & OHL) vicinity to avoid any damage to the KM distribution network and to avoid any interruption of supply due to improper way of work by the Third Party Contractor. This Guidelines are prepared and published for all Contractors and Consultants as a guide, to explain the procedures the Third Party Contractors shall follow at the site when working in the vicinity of MV/LV cables / OHL. Third party Contractor to submit specific Method statement to work in vicinity of existing MV/LV cables / OHL wherever required based on the field conditions. The consultant of the contractor to review and approve such Method statement. We aim for dissemination to describe the steps to be followed for below mentioned processes: - •Confirmation of all formalities completed by the Contractor before working in vicinity of MV and LV cables/OHL. •Specific remarks for carrying out the work in vicinity of network. •Method statement of work for protection of the cables and OHL. •Approve/renewal of SIS application for defined period of work. •Appropriate safety documents issuing (if required).
24.05.2018
Electricity Distribution – Application form for Service Information Sheet (SIS) to Work in Vicinity of MV and LV network
This form is part of the Application process for SIS to Work in Vicinity of MV and LV network . This form has to be duly filled, stamped and submitted to the EDM section along with the required documents as described in the form and the Procedure.
24.05.2018
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