Customers Complaints Handling Policy

KAHRAMAA Regulations for Works in the Vicinity of Electricity Transmission Installations

Electric Vehicles and Charging Infrastructure Guideline in the State of Qatar

This document gives a guideline and overview of the building permit procedures, regulations and conditions from a network planning point of view

Kahramaa Regulations - Electrical Network Code is considered the most important document for all stakeholders in the electricity sector from energy producers to large consumers connected to the electric transmission network from 11-400 kV for safe delivery of the electrical network in the country.

Guideline Specifications for Standalone Solar PV Systems

CUSTOMER COMPENSATION POLICY FOR POWER OUTAGES

KAHRAMAA ELECTRICITY & WATER TARIFF CHANGE ANNOUNCEMENT POLICY.

Low Voltage Electricity& Water Installations Regulations- ENERGY & WATER CONSERVATION CODE 2016

Low Voltage Electricity& Water Installations Regulations - WATER INSTALLATION CODE 2016

This form is part of the Application process for Licensing. This form has to be duly filled, stamped and uploaded to online application process as described in the Procedure.

This procedure is prepared and published for all contractors. We aim for dissemination to describe the steps to be followed for below mentioned processes: - • How to apply for a License • How to renew the license, and • How to request for a replacement license. Note: Any Contractor should obtain this license in order to allow him to do the work of Electricity Distribution - Cable Jointer/ Linesmen, Fitter/ MV Panel Protection Testing Engineer/ MV Panel Protection Testing Assistant / LV Panel Protection Testing.

This form is part of the Application process for SIS to Work in Vicinity of MV and LV network . This form has to be duly filled, stamped and submitted to the EDM section along with the required documents as described in the form and the Procedure.

This procedure is prepared and published for all Contractors and Consultants to organize the appropriate activities in order to confirm the method statement for work in the MV and LV network (cable & OHL) vicinity to avoid any damage to the KM distribution network and to avoid any interruption of supply due to improper way of work by the Third Party Contractor. This Guidelines are prepared and published for all Contractors and Consultants as a guide, to explain the procedures the Third Party Contractors shall follow at the site when working in the vicinity of MV/LV cables / OHL. Third party Contractor to submit specific Method statement to work in vicinity of existing MV/LV cables / OHL wherever required based on the field conditions. The consultant of the contractor to review and approve such Method statement. We aim for dissemination to describe the steps to be followed for below mentioned processes: - •Confirmation of all formalities completed by the Contractor before working in vicinity of MV and LV cables/OHL. •Specific remarks for carrying out the work in vicinity of network. •Method statement of work for protection of the cables and OHL. •Approve/renewal of SIS application for defined period of work. •Appropriate safety documents issuing (if required).

This procedure is prepared and published for all Contractors and Consultants to organize the appropriate activities in order to confirm the method statement for work in the MV and LV network (cable & OHL) vicinity to avoid any damage to the KM distribution network and to avoid any interruption of supply due to improper way of work by the Third Party Contractor. This Guidelines are prepared and published for all Contractors and Consultants as a guide, to explain the procedures the Third Party Contractors shall follow at the site when working in the vicinity of MV/LV cables / OHL. Third party Contractor to submit specific Method statement to work in vicinity of existing MV/LV cables / OHL wherever required based on the field conditions. The consultant of the contractor to review and approve such Method statement. We aim for dissemination to describe the steps to be followed for below mentioned processes: - •Confirmation of all formalities completed by the Contractor before working in vicinity of MV and LV cables/OHL. •Specific remarks for carrying out the work in vicinity of network. •Method statement of work for protection of the cables and OHL. •Approve/renewal of SIS application for defined period of work. •Appropriate safety documents issuing (if required).

This procedure is prepared and published for all Contractors and Consultants to organize the appropriate activities in order to confirm the method statement for work in the MV and LV network (cable & OHL) vicinity to avoid any damage to the KM distribution network and to avoid any interruption of supply due to improper way of work by the Third Party Contractor. This Guidelines are prepared and published for all Contractors and Consultants as a guide, to explain the procedures the Third Party Contractors shall follow at the site when working in the vicinity of MV/LV cables / OHL. Third party Contractor to submit specific Method statement to work in vicinity of existing MV/LV cables / OHL wherever required based on the field conditions. The consultant of the contractor to review and approve such Method statement. We aim for dissemination to describe the steps to be followed for below mentioned processes: - •Confirmation of all formalities completed by the Contractor before working in vicinity of MV and LV cables/OHL. •Specific remarks for carrying out the work in vicinity of network. •Method statement of work for protection of the cables and OHL. •Approve/renewal of SIS application for defined period of work. •Appropriate safety documents issuing (if required).

This document is prepared to inform public/customer about the Code of Practice applied by KAHRAMAA on why and when we visit customer premises, so customer can be sure that all visits are made by KAHRAMAA’s genuine representatives.

Learn the basic steps to Repair or Replace Defected Meters (Electricity and Water).

Help us to protect the nature and the environment by reducing your electricity and water consumption, stop irrational use of them by applying the Conservation Law. Learn some practical tips to help you reduce your electricity and water consumption and your bill.

Learn Basic steps to supply disconnection for rented – existing buildings.

Learn Basic steps to supply connection for rented – existing buildings.

CONNECTION FEES TABLES