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02.04.2020

KAHRAMAA Marks World Autism International Day

As Part of its Social Responsibility Efforts

The Qatar General Electricity and Water Corporation "KAHRAMAA" marked World Autism Awareness Day, which falls on April 2 of each year, by lighting its buildings in blue.

KAHRAMAA joined in this international celebration as part of its social responsibility and with the aim of shedding light on autism and raising awareness among community members about this disease, its root causes, methods of treatment, as well as correcting common misconceptions and underlining the best ways to manage it. This also falls within the State of Qatar’s contribution in the global humanitarian campaign to raise awareness about autism, and to express solidarity with the “Autism Speaks” organization campaign entitled "Light It Up Blue" to shed light on autism in various countries of the world.

This year’s celebration comes under the slogan "Moving to Adulthood" with the aim of drawing attention to issues related to the transition of autism spectrum children to adulthood and the importance of access to higher education, work opportunities and active participation in society.

By marking this global event, KAHRAMAA aims to contribute to spreading awareness of this disease, supporting national state programs and measures to raise awareness on autism, and educating families of autistic individuals on the effective rehabilitation and treatment programs and how to integrate these individuals in society as citizens enjoying equal rights and duties. This also comes in the context of the 2030 Agenda and the Sustainable Development Goals, adopted by all UN member states in 2015.

It is worth noting that observing World Autism Awareness Day comes within the framework of unremitting legal efforts and endeavors undertaken by the State of Qatar to endorse and safeguard the rights of people with autism, especially as it took the initiative to support global efforts to raise awareness and cure for this disease, by submitting on behalf of a number of countries Resolution 62/139 on the World Autism Awareness Day that was adopted by the United Nations General Assembly.




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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.