KAHRAMAA Department gets ISO Certification
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The Water Field Services Department at Qatar General Electricity & Water Corporation “KAHRAMAA” received an ISO certification (ISO:9001/2008) recently.
The ISO certifications covers all department sections. Evaluation proved that all procedures, instructions, and policy at the department go in line with QMS. The certification was awarded by TUV SUD having audited the system and performance of the department successfully.
The earned achievement has added a new dimension in KAHRAMAA recognitions and appreciations across the world. The new success is the outcome of the relentless efforts, focused dedicated attentions and commendable team work among others of the department.
The compliance was proven in the audit. The team formed from Water Field Services Department and Quality and Continual Improvement Department has optimally led the QMS implementation. All department procedures, and processes are in compliance with the requirements of ISO certification.
The Water Field Services Department at KAHRAMAA Networks Affairs Directorate is committed to delivering high quality potable water services to the majority of customers connected to KAHRAMAA water distribution network, in order to satisfy customers’ requirements and expectations, as well as to the few customers served by water tankers, while working to minimize the number of customers served by tankers. Water Filed Services monitors water network leakages using state-of-the-art technology and leak detection devices to minimize water loss and increase revenues.
The ISO certification achievement is the result of the teamwork spirit of ISO team formed from Water Field Department and Quality and Internal Improvement Department. It helps achieve KAHRAMAA plans to achieve Qatar National Vision 2030 where the sustainable development is one of its pillars. This necessitates the rational use of water resources.