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14.09.2020

KAHRAMAA Wins International Award for Occupational Health and Safety

Qatar General Electricity & Water Corporation (KAHRAMAA) has received the 2019 Occupational Health and Safety Award from the British Royal Society for the Prevention of Accidents (RoSPA). The award was presented through a virtual ceremony organized by RoSPA to honor the winners. 

KAHRAMAA won the RoSPA International Award in recognition of its effective and successful efforts and commitment to applying the highest standards of occupational health and safety for its employees, customers and contractors, which reflects its commitment and continuous efforts to promote health and safety at work sites.

The award also reflects KAHRAMAA’s determination and commitment to achieve the highest standards of occupational health and safety to ensure the health and safety of employees and customers. Furthermore, this international competition is distinguished as being unique in this field.

KAHRAMAA is also keen to promote and develop health and safety standards to ensure that all employees and contracted workers enjoy a healthy and safe environment.

This award applauds the efforts exhibited by KAHRAMAA in the field of occupational health and safety that are worthy of international recognition, and it shows the extent of KAHRAMAA’s commitment to health and safety norms and regulations, which are considered as a top priority.

The scope of the RoSPA award is not solely limited to accident records but also includes all health and safety systems.

The British Royal Society for the Prevention of Accidents (RoSPA) is one of the most globally recognized organizations specialized in furnishing awareness services in the field of occupational health and safety. It is approved by the British government and has been working in this field for more than 100 years and has nearly 1,200 members from governmental and non-governmental institutions representing 58 countries worldwide. Institutions benefit from RoSPA’s services in the field of occupational health and safety.

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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.