Skip Ribbon Commands
Skip to main content
  • | Log out

KAHRAMAA accomplished Al-Bidaa Substation of the Metro Project

Qatar General Electricity and Water Corporation “KAHRAMAA” has completed the commissioning of Al Bidaa Metro substation. With the accomplished work, all five electricity substations of KAHRAMAA pertaining to Doha Metro project of Qatar Rail have come to an end. The Al Bidaa substation of KAHRAMAA is embedded with multi- story car parking.

The total cost of the project is 300 Million Qatari Riyals. Al Bidaa 33/123 KV Electricity substation is a part of phase 12 of Qatar electricity transmission network expansion project. The substation is fed from Al Suwaidi super by 132 KV cable with the length of 5.4 km. The substation has 132/32 KV transformers, 132/33 KV GIS and other allied equipment. The substation capacity is 100 MVA.     

KAHRAMAA President H.E. Eng. Essa bin Hilal Al- Kuwari said, “we are proud to complete all electricity substations KAHRAMAA implemented for Qatar Rail to provide Doha Metro Project will all electricity needs.”

Al-Kuwari added that KAHRAMAA gives top priority to Doha Metro substations in project awarding where we manage to accomplish as per the approved timetable and as per highest standards, as the substations for Doha Metro are equipped with special technology to ensure uninterrupted power supply in emergency situations. 

Al-Kuwari highlighted KAHRAMAA commitment to accomplish infrastructure projects within the timeline as per the directives of HH Sheikh Tamim bin Hamad Al Thani the Amir of the State of Qatar with the support of our wise government. 

KAHRAMAA in coordination with Qatar Rail seeks to provide the highest standards of reliability in its electricity networks at par with the global standards and regulations required for metro stations. 

The substation building has sixth- story car parking which will be completed soon and will have the space for 625 cars. It is being equipped with the latest safety and security systems followed in Qatar. The main entrance of building and floors’ entrances have been provided with electric display screens, displaying the number of vacant parking lots available at each floor.   

KAHRAMAA considered the urban nature of the area, lack of car parking and the large number of daily visitors to the commercial and services authorities located in the vicinity. KAHRAMAA benefited from the location to construct the multi-story car parking. It also contributed in solving the car parking issue in such areas with high traffic movement.  

This substation is one of kahramaa achievements as a key partner in the development of the projects witnessed by the State, which reflects KAHRAMAA’s commitment in implementing the infrastructure projects in line with the pursued time schedule.  

KAHRAMAA seeks to follow the highest standards of safety and security in all its operations and activities. It has achieved more than two million working hours lost time injuries or incidents in project of Al-Bidaa Substation and associated car parking. It is also keen to apply the highest standards of living circumstances for workers, appreciating their role as partners in this successful project which will affect positively and increase the productivity. 

KAHRAMAA has commissioned five electricity substations for Qatar Rail to provide Metro Station will all requirements of electricity with total cost of Qatari Riyal 900 Million. “Ras Abu Funtas metro substation” was commissioned in July 2017 and the second one “Lusail Metro electricity substation” in March 2018. Al-Waab metro substation was commissioned in June 2018, Doha West metro substation became operational in September 2018. The last substation “Al-Bidaa Metro” got commissioned in November 2019.  

Back To All News

Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.


خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.