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23.12.2015

KAHRAMAA Celebrated Qatar National Day

  
Qatar General Electricity and Water Corporation "KAHRAMAA" celebrated Qatar National Day, which falls on 18th December. KAHRAMAA celebrations included a program full of events for its employees on Wednesday 16/12/2015 at the front yard of KAHRAMAA  main building.
KAHRAMAA celebrates this occasion to express patriotism , pride, loyalty, and commitment to accomplish more achievements, and endeavor to push the development process the State witnesses to achieve a prosperous future.
KAHRAMAA main building was decorated with maroon color, which reflects the joy and pride. During the ceremony, many traditional events which commemorate the founder Sheikh Jassim bin Mohamed bin Thani, were organized in a reflection to the theme of Qatar National Day 2015, “Our help carries joy to the aggrieved”. 
KAHRAMAA celebration program started with the military march. It included various exclusive shows and amazing events, contests, folklore games and the narrator. Al-Ahnaf bin Qais School presented the Arda. KAHRAMAA staff enjoyed shows and patriotic songs derived from the Qatari heritage.
The Public Relations and Communication Department at KAHRAMAA is interested in celebrating Qatar National Day every year. It holds distinctive events for KAHRAMAA staff to promote loyalty to this generous country.
On this occasion, KAHRAMAA President H.E Eng. Essa bin Hilal Al Kuwari said,: “I present on behalf of Qatar General Electricity and Water Corporation "KAHRAMAA” my sincere greetings to His Highness Sheikh Tamim Bin Hamad Al-Thani, Emir of Qatar,  and His Highness the Father Emir Sheikh Hamad Bin Khalifa Al-Thani, and to His Excellency Sheikh Abdullah Bin Nasser Al-Thani, the Prime Minister and Minister of the Interior and to all the people of Qatar and all those who reside in it.”
He added: “We have succeeded in KAHRAMAA, thanks to the wise leadership, to implement vital electricity and water projects. We are still investing in the infrastructure for the two sectors to keep up with the overall development the State witnesses and the increasing demand on these two basic services. We endeavor to achieve our mission of Providing High Quality and Sustainable Electricity and Water for Better Living in Qatar” . We are looking forward by 2030 our people, assets, systems and processes will set a global benchmark for performance, technological innovation, environmental sustainability and social responsibility in electricity & water Sector.
Al-Kuwari stressed: “On this occasion, we reiterate our commitment in KAHRAMAA to remain an active key partner for all the plans and programs of the comprehensive development in the country.  KAHRAMAA has focused on Qatari youth cadres through development plans to invest their energies and encourage them to occupy technical professions and provide equal opportunities for Qatari women who assume leadership positions in KAHRAMAA”.
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Call Center 991

​Our KAHRAMAA call center is available to assist you with general information concerning your bill payments, new and current connections. It is a 24 hours electricity and water emergency and response center; you can report your problem or concern and follow up the progress of the response.
The 991 call center uses an auto-response system to help you minimize queuing time on the phone and speak to a call center agent. You must have your electricity and water number ready to use this service.

Call 991, KHARAMAA's 24/7 Electricity and Water Emergency and Incident help line; the Call Center opens 24 hours a day, 7 days a week.

مركز الاتصال 991

​يعمل مركز اتصالات كهرماء لتزويدك بمعلومات عامة تتعلق بدفع فواتيرك، والتوصيلات الجديدة والحالية، ويعمل المركز على مدار الساعة للاستجابة لطوارئ الكهرباء والمياه. يمكنك الإبلاغ عن أي مشكلة أو عارض و تتبع إجراءات الاستجابة.
يطبق  مركز الاتصال 991 نظام نظام الرد التفاعلي (IVR)، ليساعدك على تقليل وقت الإنتظار على الهاتف والتحدث مع مشغل البدالة. ويجب أن يكون رقم الكهرباء والمياه في المتناول ليمكنك استخدامه أثناء الاتصال. ويعمل موظفو خدمات المشتركين في خدمتكم خلال ساعات الدوام من السبت إلى الخميس من كل أسبوع.
إتصل بـ 991، مركز الإتصال لطوارئ الكهرباء والمياه الذي يعمل 24 ساعة/ 7 أيام، على مدار الأسبوع.

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خدمة "الوتس اب " 30303991

أطلقت كهرماء خدمتها الجديدة والمميزة على برنامج التواصل الاجتماعي " الوتس اب" على الرقم "30303991" لتعزيز جسور التواصل بينها وبين مشتركيها، بحيث يستفاد عبر هذه الخدمة من مزايا السرعة في ارسال الملاحظات والإجراء . فقد طبقت هذه الخدمة لتساعدك في الإبلاغ عن أي مشكلة أو عارض والتقاط الصور للمشكلة وارسالها بشكل سريع.