Qatar General Electricity & Water Corporation “KAHRAMAA” recently held the Corporate Performance Review (CPR) of the 3rd quarter 2015 to review corporate performance. The meeting was chaired by KAHRAMAA President H.E. Eng. Essa bin Hilal Al-Kuwari in the attendance of KAHRAMAA Directors, Managers, Head of Sections. The CPR is meant to review and evaluate performance and work progress as per the approved plans in a way promotes KAHRAMAA values.
The meeting reviewed the performance development of the different departments, work progress in current projects, challenges encountered, and executive procedures taken to overcome. In general, KAHRAMAA KPIs in 3Q 2015 are better than 3Q 2014 and 2Q 2015.
As for the technical performance of electricity transmission and distribution networks, the technical performance indicators for the networks recorded high levels compared to global indicators. System minutes lost - transmission, 0.19 minutes and the cumulative rate for one year is 1.6 minutes.
(SAIFI) index of average interruptions frequency in 3Q recorded 0.09 times and an cumulative average of 0.23 times for 2015, which is also one of the best international indicators. (SAIDI) index of average interruptions duration in 3Q 12.3 minutes and an cumulative average of 30.3 minutes in 2015 which is a very good average compared with the international indicators. As for the drinking water, the index of overall water quality (consisting of three indicators) was 97.5% which is higher than the World Health Organization standard of 95%.
On the other hand, KAHRAMAA financial performance improved. Major projects implementation and management has improved in terms of projects completion. The difference between the target and the actual was only 7% which is higher than the corporate target. The index of spending on KAHRAMAA operations also improved as the difference between the target and the actual was 1.3%. Security and Safety indicators showed high performance. No accident was reported in 3Q.
As for Customer services, KAHRAMAA has announced the completion of shifting to smart corporation - phase 1. All services are provided to customers online via KAHRAMAA website km.qa.
